Frequently Asked Questions

  • Do I have to pay for KemNu or is it free?

    KemNu is free to download and always will be! We are coming up with a few optional premium features to enhance your KemNu experience!

  • Submit your name, login credentials, and official ID to our email at and we will verify you. You will get a verified badge on your profile once you’ve been verified.

  • You must request to join a hangout. Once the hangout has at least 3 people, a group chat will be created in the “groups” tab. You can then chat with people who will attend the event.

  • To report someone from a group chat, you must tap on the top right hand corner and tap “Report.” Choose one of the report reasons and include any additional comments for our moderation team. You can share as much or as little information as you feel comfortable with, but the more information we have, the easier it is for us to support you and take action. Finally, “submit report.”Once we receive the report, our moderation team will review it as soon as possible. Due to privacy guidelines, we can’t always reveal the results of a report, but please know that we take every report seriously and handle each case with care.

  • After minimum of two people request and are accepted by the host to join the hangout, a group chat is created. In other words, there must be at least 3 people to create a group chat. From here, you can begin your chat. This feature is only available for our KemNu iPhone App.

  • You can go to your profile page, tap on settings icon, and tap “Delete Account.” This will delete all of your information from our system.